SALT LAKE CITY (February 12, 2014) – Greg Miller, chief executive officer of the Larry H. Miller Group of Companies, will be featured on CBS’s two-time Emmy Award-winning reality series “Undercover Boss,” to be broadcast nationally, Friday, Feb. 28 at 8/7 central (locally at 7 p.m. on KUTV2). The episode focuses on the Utah Jazz and game-night operations at EnergySolutions Arena.
The Utah Jazz is the first NBA franchise to be featured on “Undercover Boss,” with CEO Greg Miller trying his hand at four different jobs alongside Jazz employees. Miller’s participation was fueled by his desire to improve employee satisfaction and overall productivity while learning from staff how the company can better serve its customers.
“Our employees define the Larry H. Miller Group of Companies, and it is important that they enjoy a positive work environment and feel that they are a valued part of the company’s overall success,” said Miller. “Taking part in “Undercover Boss” provided me with the unique opportunity to anonymously experience first-hand a variety of experiences in an effort to find ways that we can enrich the lives of our employees and provide an unparalleled in-arena experience for our fans.”
In the show, Miller fully embraces his undercover persona, Mark Scott, and his team spirit is put to the test as he immerses himself in different jobs, including participation in a halftime performance as a member of the Utah Jazz Dunk Team and acting as a human basketball hoop during his work with the Interactive Team. He also spends time working in the facilities department and as a concessions staff member. Highlights from the episode can be viewed on utahjazz.com.
As a family-owned and operated company, the Larry H. Miller Group of Companies places great emphasis on the well-being of its employees and the local community. Throughout the taping of “Undercover Boss,” Miller asked questions and listened to employees in an effort to address everyday situations and improve production and service. The show illustrates how stepping into another’s shoes can provide new perspectives and allow for positive change.
“Undercover Boss” follows high-level corporate executives as they slip into the frontline of their own companies. Each week, a different executive embarks on an undercover mission to examine the inner workings of their corporation.
Prior to assuming his role as chief executive officer in 2008, Greg Miller, the eldest son of the late Larry H. Miller, took on increasing levels of responsibility and filled a series of leadership positions during his 34 years of employment within the LHM Group. Roles included managing several multi-million dollar construction projects, serving as general manager to some of the company’s most successful auto dealerships, and overseeing the operation of the $100 million Miller Motorsports Park, one of the premiere race tracks in North America.
The Larry H. Miller Group of Companies began with a single automotive dealership, Larry H. Miller Toyota, in Murray, Utah on May 1, 1979. Since that time, the Larry H. Miller Group of Companies has grown to more than 80 businesses and properties operating in 46 states. These businesses fall into six primary areas: automotive, finance, insurance, real estate, sports and retail. Because of a strong commitment to the community, Larry H. Miller successfully added a collection of non-automotive businesses to the organization, including the Utah Jazz; MiLB Triple-A Salt Lake Bees; EnergySolutions Arena; Megaplex movie theatres throughout the state of Utah; Fanzz sports retail apparel stores; Prestige Financial; KJZZ-TV; 1280 The Zone Sports Network and more.
From the very beginning, Larry H. Miller had the philosophy: “Have a little fun, make a little money and take care of the customer.” This belief is what has motivated thousands of employees for decades and propelled a simple beginning in the automotive parts industry to one of the largest privately-owned companies in the western United States.