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  1. #1
    Join Date
    Nov 2007
    Location
    Mass
    Posts
    3,176
    vCash
    1500

    Mobile App Feedback

    Why is it that the mobile app feedback email link on the android market is set to support@vbulletin.com, PSD was told about this months ago. So basically any user trying to provide feedback is ignored.
    -

  2. #2
    Join Date
    Dec 2007
    Location
    America
    Posts
    26,224
    vCash
    1500
    not only does that email not go to PSD, but it's not even a real email address.

  3. 12-30-2012, 08:32 AM
    Reason
    Trolling

  4. #3
    Join Date
    Sep 2012
    Posts
    372
    vCash
    1500
    According to their Contact Us page that is a valid email address.

    http://www.vbulletin.com/contacts/

    It has been stated in here before...vBulletin runs the mobile app. They designed it, they control it, they are responsible for updates, and they support it.

    Yet another issue that comes down to the upcoming upgrade. They've got us by the short and curlys in a sense because they will not entertain the idea of updating their mobile app until we upgrade.

    Again, the upgrade is coming soon.

    To answer the initial question...it's their app therefore they get the support emails. We have nothing to do with vBulletin so I can't help you when it comes to answering why they are not responding to you. We've tried to contact them in the past and gotten the same "no reply".

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