okay so i was trying to watch inception online got a virus called think point and so i turned my computer off when i turned it back on all there was is a black screen and a white dash on the top left i can not get into safe mode ive been told that my windows/ hard rive has crashed
i have also been told to go to best buy get a windows 7 disk put it in my disk drive and it will be as though i had a new computer
i am willing to buy one but i need to be sure that it works right
also my computer did not come with a disk
does anyone here know how to help my situation?????